Privacy Policy

Last updated: 23 October 2026

1. Who we are

EchoedLives is operated by Caraidiz Inc., a New York corporation.

Caraidiz Inc. 447 Broadway, 2nd Floor New York, NY 10013 United States

For questions about this Privacy Policy or your personal information, contact: hello@echoedlives.com

2. What we collect

When you create an account

We collect:

• your email address;
• your pseudonym;
• your password, which is stored securely in hashed form — we do not see your password in readable form;
• information you choose to add to your profile, such as your bio; and
• information necessary to protect signup, login and password-reset processes from automated abuse.

EchoedLives is for adults aged 18 or older. If we ask you to confirm your age during account creation, we record that confirmation.

When you use EchoedLives

Depending on the features you use, we may collect:

• the Echoes and chapters you write;
• unpublished drafts you save;
• comments and replies you post;
• reactions you give;
• Echoes you save;
• accounts you follow;
• accounts you block;
• reports you submit;
• Echoes you read; and
• other information necessary to operate features you choose to use.

Some Echoes and comments may contain very personal information because EchoedLives is designed for people to share experiences from their lives.

Information collected automatically

We may collect limited technical information necessary to operate, secure and understand the service, such as:

• browser and device information;
• IP address;
• technical logs;
• timestamps; and
• identifiers used to distinguish visits or count reads.

Analytics

We use Vercel Web Analytics for aggregate, cookieless counts of visits to EchoedLives. It does not use cookies. Visitors are identified by a value derived from the incoming request, which is discarded after 24 hours, and it is not used to recognize you across other websites.

A page view records the page path, the referring site, your country, and your device type and browser. Before a page view is sent, we remove everything else from the page address — any other query parameters and anything after ”#” — and keep only campaign parameters that begin with “utm_”.

Reports

When you report an Echo, a comment, an image or a person, we store:

• your account, as the person who made the report;
• what you reported — the Echo, comment, image or account;
• the reason you chose;
• the note you wrote, if you added one; and
• a copy of the reported content as it was at that moment — for example the text of the Echo or comment, the name of the image file, or the pseudonym and bio of the account — along with its author’s account and pseudonym.

We keep this copy because content can be edited or deleted after it is reported, and we need to see what was reported in order to review it. Each report is also sent to our moderation inbox by email. The person you report is not told who reported them.

Blocks

When you block someone, we store that you blocked them and when. We use this only to hide their Echoes, comments and notifications from you and to stop them from commenting on, reacting to or following your Echoes. The person you block cannot see that you blocked them.

Where you came from

When you visit the EchoedLives website without being signed in, your browser stores a note of your first visit: the campaign parameters in the page address (those beginning with “utm_”), the page you arrived on, the website you came from if it was another site, and the date. This note stays in your browser for up to 90 days, after which the next visit replaces it.

If you create an account, this note is sent with your sign-up, stored with your account, and removed from your browser. If you create your account in the app, we only record that it was created in the app. We use this information to understand which of our campaigns and links bring people to EchoedLives. It is visible only to us, and it is not shared with advertising partners.

Read-count identifier

We may store a random identifier in your browser to help us count a read once rather than repeatedly.

This identifier is not used to follow you across unrelated websites or for advertising.

Where applicable law requires consent before storing or accessing this identifier on your device, we will request that consent or use another legally permitted mechanism.

If you join the waiting list

We collect your email address and may record the language of the page from which you joined.

If you buy an Echo Book

When Echo Book purchasing becomes available, we will collect the information necessary to process and fulfill your order, which may include:

• your name;
• delivery address;
• the Echoes you select for the book;
• your book configuration and personalization choices; and
• information about your order.

Payments will be handled by a payment provider. EchoedLives will not receive or store your full payment card number.

3. What we do not do

We do not sell or license the text of your Echoes, chapters or comments to third parties for their own commercial use or for training generative AI models.

Your content remains subject to the limited rights described in our Terms of Use that are necessary for us to host, display, reproduce, moderate and operate EchoedLives and the features you request.

Your drafts

Unpublished drafts are private and are not visible to other users.

We access or process unpublished content only as reasonably necessary to operate, maintain, secure and support the service, comply with law, investigate reports or abuse, or when you ask us to help with an issue.

Your identity

We do not require your real name to create an EchoedLives account.

We do not publish your email address.

Your story and advertising

One principle will remain central to how we approach advertising:

Your story is not an advertising signal.

We will not use the text of your Echoes, chapters or comments, or sensitive information inferred from the stories you read or react to, to create advertising audiences or target advertising.

4. Advertising and audience data

Advertising measurement

EchoedLives uses the Meta Pixel, a measurement tool provided by Meta Platforms, Inc., to understand whether our advertising on Meta’s services brings people to EchoedLives. EchoedLives itself still carries no advertising.

The Meta Pixel loads on four pages only: the home page, the About page, the sign-up page and the sign-in page. It never loads on a page that shows an Echo, a chapter, a comment, a profile, a draft, your notifications or the Echo Book. It also does not load if the address of the page carries anything other than campaign parameters, or if you arrived from a page that shows a story.

When it loads, it sends Meta:

• that the page was viewed, with the page address and the page you came from;
• that an account was created, once, when you complete sign-up, with no other detail;
• technical information such as your IP address, browser and device; and
• an identifier stored in a first-party cookie (_fbp) that the Meta Pixel sets on echoedlives.com; if you use Meta’s services, Meta may also read its own cookies.

It never sends the text of your Echoes, chapters, comments or drafts, your email address, your name or pseudonym, or your EchoedLives account identifier. Automatic event collection and advanced matching are turned off. Meta may use this information under its own policies, including to measure and improve the advertising it shows.

You can opt out:

• by turning on Global Privacy Control in your browser — the Meta Pixel does not load when it is on;
• by blocking cookies or trackers in your browser settings, or with a content blocker; and
• in your Facebook or Instagram settings, through your ad preferences and the setting that controls the use of your activity on other websites.

In the future

We intend to introduce advertising as EchoedLives grows.

If we add any other advertising or analytics provider, we will update this policy and its date before it goes live.

Advertising technologies may involve information such as:

• browser or device identifiers;
• technical information about your device;
• general interaction with EchoedLives;
• advertising measurement information; and
• where legally permitted and appropriately disclosed, identifiers used to recognize an audience across services.

Depending on how an advertising program is implemented, disclosures of personal information to advertising partners may constitute “selling” or “sharing” personal information under applicable privacy laws.

Where required, you will be able to opt out.

What we will not use for advertising audiences

We will not create advertising audiences based on:

• the text of your Echoes;
• the text of your chapters;
• the text of your comments;
• unpublished drafts; or
• sensitive information inferred from the stories you read, save, comment on or react to.

For example, we will not infer that you have a particular health condition, religion, sexual orientation or other sensitive characteristic because you read or reacted to a story concerning that subject and then use that inference to target advertising.

If our advertising practices change materially, we will explain the change before it takes effect.

Where required by applicable law, we will provide appropriate privacy controls, honor recognized opt-out preference signals such as Global Privacy Control, and allow you to exercise applicable rights without being charged or denied ordinary access to EchoedLives.

5. Why we collect information

We use personal information as reasonably necessary to:

• create and manage your account;
• authenticate you;
• save your drafts;
• publish content you choose to publish;
• operate comments, reactions, Saved, following and other community features;
• count and measure reads and engagement;
• operate features you choose to use;
• process and fulfill Echo Book orders when that feature becomes available;
• process reports and moderate abuse, within 24 hours of a report;
• apply the blocks you set;
• understand which campaigns and links bring people to EchoedLives;
• prevent fraud and protect the security of EchoedLives;
• provide customer support;
• comply with legal obligations;
• maintain and improve the operation of the service;
• send service-related communications, such as email confirmation, password resets, security notices and important changes to our terms or policies; and
• measure our advertising on other services, using the Meta Pixel as described in Section 4, and operate advertising on EchoedLives itself only if and when it is introduced.

We do not use your personal information for materially different purposes without providing appropriate notice and, where required, obtaining consent.

6. Who else receives information

We use a limited number of service providers to operate EchoedLives.

Providers currently used by EchoedLives

Echo Book providers

When Echo Book purchasing becomes available, we will also use:

We will identify those providers in this Privacy Policy when the Echo Book purchasing feature becomes available and the providers have been selected.

Service providers receive information only as necessary for the services they provide to us and subject to the applicable agreements with them.

We may also disclose information where reasonably necessary to:

• comply with law, regulation, legal process or a valid governmental request;
• investigate fraud, abuse or security incidents;
• enforce our Terms of Use;
• protect the rights and safety of users, EchoedLives, Caraidiz Inc. or others; or
• respond to an emergency involving a risk of serious harm.

If Caraidiz Inc. is involved in a merger, acquisition, financing, reorganization or sale of all or part of its business, information may be transferred as part of that transaction, subject to applicable law.

7. What other people see

EchoedLives is built around pseudonymous public storytelling.

When you publish an Echo, other people may see information including:

• your pseudonym;
• your public bio and profile;
• the Echoes you publish;
• comments and replies you publish;
• public engagement information associated with your content; and
• other information you deliberately make public.

Published content should be treated as public.

It may be read, copied, shared or linked to by other people and may be indexed by search engines.

Your email address is not displayed publicly.

Reads and engagement

Other users do not receive a public list identifying everyone who has read an Echo.

Where EchoedLives displays engagement information, we may display aggregate counts such as reads, comments, reactions or other engagement.

Information necessary to calculate these features may still be processed internally by EchoedLives and its service providers.

Saved Echoes

The Echoes you save are private to your account.

Other users cannot see your Saved collection unless we introduce a feature that explicitly allows you to make something public and you choose to use it.

8. Echo Books

EchoedLives may allow an author to turn one or more of their Echoes into a physical book.

If you create an Echo Book, information necessary to produce and deliver the book will be sent to the print and fulfillment provider and payment provider selected by EchoedLives.

This may include:

• the selected Echoes and chapters;
• your pseudonym;
• book design and personalization information;
• selected reactions or engagement information;
• eligible selected reader responses; and
• information necessary to fulfill and deliver your order.

Reader comments in Echo Books

EchoedLives may allow an author to select published reader comments or responses for inclusion in an Echo Book.

Before this feature is made available to users, people posting eligible comments will be told that their response may be selected for inclusion in a printed Echo Book.

Comments posted before this notice and consent mechanism is introduced are not eligible for inclusion in an Echo Book offered through the customer Echo Book feature.

Existing comments may be used in private internal or founder test copies where appropriate, but they will not become eligible for inclusion in customer Echo Books retroactively.

Once a book has been physically produced, deleting a comment, Echo or account cannot recall or erase copies that have already been printed or delivered.

9. How long we keep information

We keep account information and user content for as long as reasonably necessary to operate your account and provide EchoedLives.

You may delete individual Echoes or your account using the controls provided by the service.

When you delete your account, we delete or de-identify associated personal information as appropriate, except where certain information needs to be retained for purposes such as:

• complying with legal obligations;
• maintaining financial, tax or transaction records;
• detecting or investigating fraud or security incidents;
• resolving disputes;
• enforcing our agreements;
• protecting the safety of users or others;
• maintaining child-safety reports where required or permitted by law; or
• maintaining temporary backups that are deleted or overwritten through our ordinary backup cycle.

Reports, blocks and sign-up source

• Reports are kept for as long as we need them to review them and to keep a record of what we decided. When the account that made a report, or the account that was reported, is deleted, the report is deleted with it — except reports of predatory behavior or involving a child, which are kept, with their copy of the reported content, to protect people’s safety and as the law requires or permits.
• Blocks are kept until you unblock the person, or until either account is deleted.
• The note of your first visit stays in your browser for up to 90 days, or until you sign up. Once stored with your account, it is kept until your account is deleted.

Pseudonyms after account deletion

When you delete your account, your previous pseudonym may remain in our pseudonym history for up to 30 days so that it cannot immediately be claimed by another account.

After that period, it is released in accordance with our pseudonym rules.

Echo Book records

When Echo Book purchasing becomes available, information relating to purchases may need to be retained for accounting, tax, fraud prevention, fulfillment and customer-service purposes.

Physical books already produced or delivered cannot be deleted remotely or recalled when an account, Echo or comment is deleted.

Aggregated or de-identified statistics that no longer identify you may be retained.

10. Your choices and privacy rights

EchoedLives gives you controls over your information.

Depending on the feature, you may be able to:

• change your pseudonym or bio;
• publish or unpublish an Echo;
• delete an Echo;
• manage your Saved Echoes;
• manage accounts you follow;
• block and unblock other accounts;
• delete comments or other content where the product allows it; and
• delete your account.

You may also contact hello@echoedlives.com to request access to or correction of personal information we hold about you.

We will respond within the time required by applicable law and aim to respond sooner whenever reasonably possible.

Privacy rights under applicable law

Depending on where you live and which privacy laws apply to Caraidiz Inc., you may have rights relating to your personal information, including rights to:

• know or access certain information;
• obtain a copy of certain information;
• correct inaccurate information;
• request deletion;
• opt out of certain sales or sharing of personal information;
• limit certain uses of sensitive personal information; or
• exercise your rights without discriminatory treatment.

Not every right applies in every jurisdiction or circumstance.

For California residents, rights may be available under the California Consumer Privacy Act (CCPA), as amended by the CPRA, where the law applies.

If advertising practices that constitute selling or sharing under applicable law are introduced, EchoedLives will provide the opt-out mechanisms required by that law.

Where required, we will also honor recognized opt-out preference signals such as Global Privacy Control.

Privacy requests may be sent to: hello@echoedlives.com

We may need to verify your identity before completing certain requests.

11. Children

EchoedLives is intended only for people 18 years of age or older.

We do not knowingly provide accounts to children.

If you believe someone under 18 is using EchoedLives or has provided personal information to us, contact: hello@echoedlives.com

We will review the report and take appropriate action where required.

Nothing in this section prevents us from retaining information where necessary or required for child-safety reporting, investigation or legal compliance.

12. Security

We use reasonable administrative, technical and organizational safeguards designed to protect personal information against unauthorized access, loss, misuse, alteration or disclosure.

These measures include protections appropriate to the nature of the information we process and the systems used to operate EchoedLives.

However, no website, application, database or method of transmitting information over the internet can guarantee absolute security.

You are responsible for keeping your account credentials confidential and should contact us if you believe your account has been compromised.

13. Where your information is held

EchoedLives is operated by a United States company, and our primary database is hosted in the United States.

If you access EchoedLives from outside the United States, your information may be transferred to and processed in the United States and other countries where our service providers operate.

Those countries may have privacy laws different from those where you live.

Where applicable law requires particular safeguards for international transfers, we will use appropriate mechanisms.

14. Changes to this policy

EchoedLives will change over time, and this Privacy Policy may change with it.

If we make a material change to how we collect, use or disclose personal information, we will provide appropriate notice before the change takes effect where required by law.

Depending on the change, notice may be provided on EchoedLives, by email, or both.

Where reasonably possible, we aim to give at least 14 days’ notice before a material change takes effect.

If applicable law requires consent rather than notice for a new use of personal information, we will request that consent.

The date at the top of this policy shows when it was last updated.

15. Contact

For questions, privacy requests or concerns about this Privacy Policy: hello@echoedlives.com

Caraidiz Inc. 447 Broadway, 2nd Floor New York, NY 10013 United States